Congratulations Hannah!

We are extremely proud to announce that Hannah Carthew has qualified as a Mitsubishi Accredited Aftersales Advisor.

Hannah receives her accreditation certificate from Senior Service Advisor John Harding

Hannah has been working hard over the last couple of years both here at the dealership and by attending external training courses at Mitsubishi's UK based training academy in Cirencester.

Becoming a fully accredited ASA is no mean feat and involves a lot of time training and commitment to excellent customer service.

Essentially the training programme covers all aspects of customer care and is designed to provide all the tools necessary for Hannah to look after customers in the best possible way.

Katy and Jess

Now that she has completed the programme she joins  Senior Service Advisor John Harding, who followed the same training pathway when he joined us, and the two of them together look after our Service Reception along with Jess and Katy who are also always around looking after customers and making sure that everything runs smoothly.
These four are the faces you meet most of the time when you visit us for a service, MOT or repair. So now that you know who's who don't be shy to say hello as they are a very friendly bunch and they really do care about you and your vehicle.